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Shipping and Returns
 
Returns, Exchanges and Cancellations
  Should you need to return an item, please contact us at products@dermrochester.com and we will be happy to assist you with the return. You are responsible for for the shipping fees associated with the returned items. We do have a 30 day return/exchange policy, in which the products can be returned within the 30 days from the original purchase date. All sales are final on Pevonia Botanica products!

If you have purchased the incorrect product and would like to exchange it for something new, we would be happy to process this exchange. Just like with returns, you are responsible for the returned shipping charges.

You can email us at any time to do an exchange or return at the email address below:
products@dermrochester.com.

If you have any questions pertaining to the products or if you would like to speak with one of our Licensed Aesthetician's you can call us at 585-272-9346 or send an email at products@dermrochester.com.

Orders cannot be cancelled once they are placed.

Thank you.